Types of authentication methods

If you are an app user

  • You will receive a push notification to your registered device.

  • You will be asked to authenticate by entering 3 digits from your 6 digit Personal Access Number (PAN).

For detailed instructions on authenticating purchases for app users, please follow these instructions.

If you are a non-app user

  • You will be asked to authenticate by entering 3 digits from your 6 digit Open24/Business24 Personal Access Number (PAN).

  • You will also be asked to confirm the One Time Passcode sent to your registered mobile number.

For detailed instructions on authenticating purchases for non-app users, please follow these instructions.

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Related Topics

What is SCA (Strong Customer Authentication)?
Types of authentication methods
Online shopping for app users
Push notifications support
Online shopping for non-app users
One-Time Passcode support
Authentication for Open24/Business24 and Mobile app

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