Skip to main content

Accessibility statement

Our commitment to making the PTSB website more accessible.

PTSB is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to

Looking for accessibility advice for our website? Our current guidance can be found here.

Compliance Status

This website is partially compliant with Web Content Accessibility Guidelines 2.1 level AA.

PTSB is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are currently working with IA Labs and NCBI to ensure we meet accessibility standards. We are continually improving the user experience for everyone and adhering to the required accessibility standards.

The Web Content Accessibility Guidelines (WCAG 2.1) defines requirements for designers and developers to improve accessibility for people with disabilities.

Non-accessible content

  • Keyboard/Screen reader navigation is not yet accessible on parts of the website.
  • Skip to content link is not yet implemented.
  • Images: We are currently working through images to add contextual
    alternative text descriptions.
  • Forms: We are currently working on accessibility validation and error handling focus.
  • Tables: We are working to create correctly labelled and accessible tables.
  • Link text: We are working to remove “click here”, “read more”, and any other link labels that do not give context. We will use a unique link name when possible or an ARIA label.
  • Correctly structured content with good heading usage: We are creating logical heading structures on our pages.
  • Cross operating system compatibility: Has not yet been implemented in every section. We are currently updating CSS for desktop and mobile.
  • Charts and infographics: We are working through these to provide text alternatives.
  • Mobile navigation: Along with cross operating system compatibility, once CSS has been updated, we will audit mobile navigation and ease of use for screen readers.

Preparation of this Accessibility Statement

The Statement was prepared by IA Labs, where IA Labs performed a blend of manual and automated accessibility tests using multiple platforms Windows (JAWS, NVDA), Mac (VoiceOver), iOS (VoiceOver) and Android (TalkBack) and their native accessibility tools.

A detailed issue log was created to measure against WCAG 2.1 standards. These issues were presented to the development team who are amending these issues and bringing the website into WCAG 2.1 AA compliance.

This statement was created by IA Labs in February 2023.
The statement was last reviewed in February 2023.

WCAG 2.1 Accessibility Auditing Service

If you would like your website, application or digital documents reviewed and tested against the WCAG 2.1 standards, please contact the IA Labs team at

Accessibility advice

PTSB is dedicated to providing access to online services to the broadest possible audience, regardless of technology or ability. Here are a few simple ways to view content on our web pages a little easier.

Back to top
Page loading
Close takeover popup
PTSB logo

Altogether more human