PTSB has completed a number of loan sale transfers. If your loan was included in any of these transactions, and you have questions in relation to the transfer, our Frequently Asked Questions (FAQ) may be of value.
Please ensure that you select the correct set of FAQs as the questions and answers are specific to each transaction.
The sale and transfer of your loan is permitted under the general mortgage conditions received when the loan was drawn down.
It is important to note that all Central Bank of Ireland statutory codes of conduct relevant to the loans will continue to apply after they have been sold. All loans will be managed and administered in accordance with the protections contained within those codes of conduct.
PTSB has announced that it has entered into an agreement to transfer a number of mortgage loans to Mars Capital Finance Ireland DAC, trading as Mars Capital (“Mars Capital”). The mortgage loans within the portfolio will continue to be serviced by PTSB for a period of up to six months. At the end of this period, legal title and loan account servicing will transfer to Mars Capital. We have written to all affected customers to outline what this means and identify any action that may need to be taken. If your loan is in the transfer, our Frequently Asked Questions (FAQs) below may be of assistance.
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