Permanent tsb has completed a number of loan sale transfers. If your loan was included in any of these transactions, and you have questions in relation to the transfer, our Frequently Asked Questions (FAQ) may be of value.
Please ensure that you select the correct set of FAQs as the questions and answers are specific to each transaction.
The sale and transfer of your loan is permitted under the general mortgage conditions received when the loan was drawn down.
It is important to note that all Central Bank of Ireland statutory codes of conduct relevant to the loans will continue to apply after they have been sold. All loans will be managed and administered in accordance with the protections contained within those codes of conduct.
On 21 September 2022, Permanent tsb announced that it had entered into an agreement to transfer a number of mortgage loans to Pepper Finance Corporation (Ireland) DAC trading as Pepper Asset Servicing (“Pepper”). If your loan was included in the transaction, a letter was sent to you in September 2022 to confirm this.
The transfer to Pepper has now been completed and another letter was issued to borrowers included in the transfer on 24 February 2023 to outline what this means and identify any action that needs to be taken. If your loan has transferred to Pepper and you have questions in relation to the transfer, our Frequently Asked Questions (FAQs) below may be of assistance.
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