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Emergency contacts

Lost or stolen cards

You can report your Visa Debit Card lost or stolen via Open24 on your desktop, laptop or tablet. Just follow these steps.

To report your Visa Credit Card lost or stolen, please call 1800 687 687. For calls outside of Ireland, call +353 (1) 212 4290 (please note: your network provider may charge you for this call). Our lines are open 24 hours a day, 7 days a week. Alternatively visit the Visa Europe website and find the free phone number for the country that you're in.

Fraud Department

If you have been a victim of fraud or if you would like to report suspicious fraudulent activity please call our fraud department on +353 (1) 669 5851. Lines are open 24 hours a day 7 days a week.

How can we help?

Read more about protecting your identity and how we keep you safe.

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