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Open24 Telephone Banking

With Open24 you can reset your password, register for Open24, cancel your card and much more

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What is Open24 Telephone Banking?

Our automated phone service is available 24 hours a day, on 0818 50 24 24. Or you can talk to us in person on from 9am to 5pm Monday to Friday (excluding bank holidays), and from 10am to 2pm Saturdays and Sundays.

What can I do on the automated Open24 Telephone Banking?

There's lots you can do:

Functionality Tablet Mobile
View Balances and Transactions
Register for E-Statements
View E-Statements
Transfer between Accounts
Transfer to Another Account
Add new Payee
Pay a Bill
Set up a Standing Order
Edit Standing Orders
Delete Standing Orders
Delete Direct Debits
Set up a Direct Debit Refusal
Emergency Cash
Add a Travel Note
Update your Address
View other account info
View pending transactions
Filter Transactions
Download Transactions
Schedule 3rd Party Payment
Schedule a bill payment
Add a new bill payment
International Payments
Manage Payees
Manage bill payments
Manage Standing Orders
Manage Direct Debits
Manage future dated payments
Account Alerts
Branch Locator
Currency Converter
Product Information
Contact Us

What is Text Back?

We are always working to improve our Open24 banking service. For extra security we now provide customers with our new free Text Back Service.

When you want to perform certain transactions, we'll text you a unique code. You'll then be asked to verify this code by Open24.

The only thing we need is to have your current mobile number on record, so you may need to confirm this with us on 0818 50 24 24 before using Text Back for the first time.

Online Banking Help

Got a question about Open24 Online Banking? Check out our Online Banking Help and Support section.

Download the app

Check your balance, pay bills and much more. It’s so simple and easy to use, you’ll wonder what you ever did without it.

Enhanced Customer Support

There are times in life when we are less able to cope with the everyday things – Do you require additional support?

Text Alerts

We'll text you about activity on your account. Sign up today.

Mobile Apps

Check out our iPhone, Android, Kindle and Windows Phone apps, now available to download!

Help and Support

Need help? Our Help and Support section is full of useful information.

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