At PTSB, we want to make banking easy to access, easy to understand and easy to use for all of our customers.
We understand that everyone communicates differently.
We offer a range of ways to support you. If you are deaf or hard of hearing, have speech or communication needs, or would prefer not to use the phone we offer a range of ways to support you – so you can choose what works best for you.
If you are blind or require visual accessibility support, we offer a range of flexible ways to access and manage your banking – including digital services, in-branch support, and accessible self-service options.
We're here to help and you can contact us via live chat, social media or in branch. Alternatively, you or a person you choose can also contact us by phone on your behalf using the numbers below:
Opening hours: Monday to Friday, 9am–5pm (excluding Bank Holidays).
Please refer to our Accessibility Statement for more information.
