Helping you protect yourself against accident, sickness and unemployment to ensure you can continue to repay your mortgage and have peace of mind when you need it most.
If your circumstances have changed since taking out this policy, or if they change in the future, you must contact AXA to inform them of this change as it may affect your eligibility to make a claim.
Carefully read through the Insurance Product Information Document (IPID) relevant to your policy. If you're unsure which IPID applies to you, please contact AXA on 0818 923 810 for further assistance.
If your loan was sold to another mortgage provider and you opted to keep your policy, you must notify AXA if:
If you are an existing customer and wish to make a claim on your mortgage repayment protection policy, visit the AXA website for more details on how to make a claim.
If you would like to discuss your policy further, please contact AXA on 0818 923 810 for further assistance.
Need to amend your billing details for your Mortgage Repayment Payment Protection policy? Call PTSB on 0818 502 424 or +353 1 212 4101 (from abroad) and follow the instructions provided to speak to an advisor. Lines are open from 9am to 5pm Monday to Friday (excluding public holidays).
Mortgage Repayment Protection is no longer offered to new customers.
PTSB use AXA France IARD S.A. as the provider of all existing loan repayment protection and mortgage repayment protection insurance and to deal with all our administration needs which relate to these policies which trades under the name of ‘AXA Partners – Credit & Lifestyle Protection’, who is authorised by Autorité de Contrôle Prudential et de Résolution (ACPR) in France and is regulated by the Central Bank of Ireland for conduct of business rules.
