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SMEs in or Facing Financial Difficulties

Many businesses are facing significant financial pressure on their day-to-day operations. Some are experiencing cash flow difficulties. Other SMEs are falling into arrears on loans or credit facilities.

If you have a business account with PTSB and are concerned about your finances, please talk to us sooner rather than later. We’re here to help you find a workable solution.

If you’re experiencing financial challenges, see our Guide for Small to Medium Enterprises facing financial difficulties. It explains how we can support your business. Copies are also available in all PTSB branches.

See our list of useful contacts for information on other organisations who might be able to help you.

Contact us

If you’re worried about your finances, please get in touch. You can contact us:

  • In a branch: You can make an appointment at any PTSB branch by calling Business24 on 0818 200 100 or
    +353 1 215 1363 (from abroad). To find the address and contact details for your local branch, check out our branch locator.
  • By phone: Please call 1800 855 010 or +353 21 601 3800 (from abroad). Our lines are open Monday to Friday, 9am to 6pm (excluding Bank Holidays).
  • By post: Write to us at:
    SME Team, Arrears Support Unit,
    PTSB,
    56-59 St. Stephens Green,
    Dublin 2
    D02 H489.

Warning: Missed payment data will be reported to the Central Credit Register (CCR), as required by law, in the legitimate interests of PTSB and the CCR. This may affect your future ability to borrow.

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