The following information applies to you if your mortgaged residential property is not your primary residence/home and it is not the only residential property you own in the Republic of Ireland.
Our commitment to all customers in or facing financial difficulties, is that we will work with you to try find a solution that will help make your repayments a little more manageable. If you are in arrears, or worried that you soon might be, talk to us before a small problem becomes a big one.
Alternatively, you can call in to any PTSB branch. We have a team of trained staff at all of our branches that will help you if you feel you may have difficulties repaying your mortgage. We are here to help.
It is really important that you get in contact with us as early as possible if you’re concerned. This will give us both the best chance to work together on a solution.
You may wish to contact the Money Advice & Budgeting Service (MABS). It is a national, free, confidential and independent service for people in debt or in financial difficulty.
A charge of €10 will be applied to your mortgage account for all unpaid Direct Debits/Cheques. For certain Commercial Mortgages, a late charge will be applied against the outstanding arrears balance.
This charge is applied at an annual rate of 3% above the current interest rate on the mortgage.
Warning: Missed payment data will be reported to the Central Credit Register (CCR), as required by law, in the legitimate interests of PTSB and the CCR. This may affect your future ability to borrow.
For Small to Medium Enterprises (SME) which are experiencing repayment difficulties, please read our Guide for Small to Medium Enterprises facing financial difficulties.