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Card Management

The letter P for PTSB carved out in a slate of black marble

Freeze your card. Unfreeze your card

Available in the PTSB App.

Freeze your card Frozen card, what next?

Manage my cards

Learn more about our new card features available in the PTSB App.

Manage cards

Report my card Lost or Stolen

Find out how to report your Visa Debit Card lost or stolen through the PTSB App or Open24 Online Banking.

Report my card lost or stolen

Unblock my card

Find out how to order a PIN reminder or unblock your Debit Card, Credit Card, Student or Deposit Card.

Unblock my card

Replace my damaged card

Find out how to replace a damaged Visa Debit Card through the PTSB App or Open24 Online Banking.

Replace my card
Introducing our new look cards

The next step in our evolution is to modernise and launch our new look digital and physical banking cards.

Read more
Card questions and answers

Got a question relating to your PTSB card? We have the answer.

Find an answer
Apple Pay

Getting set up is simple, add your card to your wallet today and start making safe, touch free payments wherever you see the Apple Pay or contactless logo.

Set up Apple Pay
Google Pay

Getting set up is simple, add your card to your wallet today and start making safe, touch free payments wherever you see the Google Pay or contactless logo.

Set up Google Pay
Disputed card payments questions and answers

Find more information on how to raise a dispute or chargeback on your card payments.

Learn more
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