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Text Alerts Terms and Conditions

Our terms and conditions provide the specific rules for our text alerts. Drop by a branch if you have any questions.

The following items are additional to those contained in the main Terms and Conditions booklet:

  • Please be aware when you receive SMS notifications, PTSB will appear as the sender. This is an automated process so please do not reply to any texts that you receive or send any queries to this number.
  • We will never request that you reply to any texts with personal details such as PIN numbers, passwords or account numbers.
  • Please note: although all efforts will be made to ensure that all messages are correctly sent, PTSB cannot take any responsibility for the safe delivery of these texts.
  • Text message format may vary from handset to handset and across providers.
  • We recommend that you continue to view your account details regularly as opposed to relying on these texts before making any financial decisions
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