We know customers can fall behind on repayments for different reasons and get into arrears. If you are having trouble meeting your mortgage repayments, or are worried that you may have trouble in the future, we can help.
If your circumstances have changed, or you think you are going to find it difficult to meet your mortgage payments, we're here to help.
Call our dedicated team on 1800 855 010 or +353 21 601 3800 (from abroad), Monday to Friday, 8.45am to 6pm (excluding Bank Holidays) and someone will be able to assist you with your mortgage concerns.
If you are in arrears and want to make a secure payment to your mortgage account using your Visa or Mastercard debit card, you can use the payment method below. The payment will be used to reduce or clear the arrears on your Mortgage Account.
If you are in arrears, we want to help you find a solution. The SFS form is how we get a full picture of your financial situation and assess your circumstances. Find more information about the SFS and how and why to complete it.
We can offer a range of alternative repayment arrangements. These will depend on your individual circumstances and our assessment of your SFS.
It is essential that you co-operate with PTSB about your financial difficulties. Find out how you may be classified as a ‘not co-operating’ borrower – and what might happen as a result.
Read important information you should know relating to arrears, unpaid direct debit charges, legal proceeding cost estimates, variable rate loans, interest only mortgages and more.
