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Make a payment to your Mortgage Account

The following information applies to you if (a) your mortgaged residential property is the one in which you reside or (b) your mortgaged residential property is the only one that you own in the Republic of Ireland. 

If none of the above applies to you, find out how we may be able to help you.

Pay your Mortgage arrears securely

We know that some customers are finding it difficult to keep up with their mortgage repayments which can result in arrears building up on their account.

If you’re in this situation, we’ve introduced a way for you to make payments towards any arrears that have built up.

By completing the mortgage payment form you can securely make a payment to your mortgage using your Visa Debit Card or Mastercard Debit Card. The payment that you make will be used to reduce or clear the arrears amount on your mortgage account.

Who can use the form?

  • If your PTSB mortgage is currently in arrears and you wish to make a payment to reduce or clear your arrears amount you can use this form.
  • If your mortgage is not in arrears you cannot use this form to make regular repayments to your account.
  • If you took out your mortgage with Ulster Bank and it was acquired by PTSB, please note this form is not available to use. Please call our Mortgage Operations Team on 0818 200 120 if you need to make a payment.

We’re here to help

If you’re finding it difficult to keep up with your mortgage repayments, we are here to help. While we can’t write off the debt, we may be able to make your repayments more manageable.

We really want to hear from you as soon as possible, so that we can start working together – please call us on 1800 855 010 or +353 21 601 3800. Lines are open Monday to Friday, 8.45am - 6pm (excluding Bank Holidays), or call into your local branch.

Make a payment to your mortgage account
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