We’re aware of fraudulent emails claiming to be from PTSB via SurveyMonkey, you can see an example of emails here.
Fraudsters try to make emails look legitimate by copying our name or logo. Here’s what you need to know:
If you suspect fraud, contact our Fraud Team on 01 669 5851 - we’re here to help 24 hours a day, 7 days a week.


We have added an extra layer of anti-fraud protection to our app to further protect our customers.
This new opt-in feature offers much needed protection against criminals who trick customers into sharing security information by sending deceptive messages with links - something PTSB will never do.
Available on version 10.2 and above.
