eStatements are a secure and convenient way to receive your account statements through the PTSB app and by desktop through Open24 Online Banking, replacing the need for paper statements by post.
Your eStatement gives you a view of your account, including transactions, fees and balances.
Here's how to navigate and understand your eStatements.
Your account information is on the top of the your eStatement. It includes your:
Lists any fees and charges that have been applied to your account. Learn more about our fees and charges.
In order to view your eStatements, you must first register your account. You can view your eStatements in the PTSB app or on your desktop using Open24 Online Banking. Find out how to register for eStatements.
To view your eStatements, follow this guide.
If you see an error in a transaction, give us a call on 0818 50 24 24 or +353 1 212 4101 (from abroad) and our dedicated team will assist you. Lines are open 9am to 5pm, Monday to Friday (excluding public holidays) and 10am to 2pm, Saturday to Sunday.
Yes, use your PDF viewer's printing options to print your eStatements.
Unfortunately, some exclusions apply for certain product types where it is a joint account. Only eligible accounts will be available to view when you’re registering for eStatements online.
This is not currently available in-app. If you wish to request a paper statement give us a call on 0818 502 424 or + 353 1 212 4101. Lines are open 9am to 5pm, Monday to Friday (excluding public holidays) and 10am to 2pm, Saturday to Sunday.
Please note: A duplicate statement fee is charged at €2.50 per page. This is capped at €20 per individual account request.
eStatements are available to view for up to 2 years.
