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Account Change:

Explore, PTSB Account 1,2,3 & 4

Effective from the 01 April 2024, the Explore Current Account fee will increase from €6 to €8 and the 10c cashback as you pay benefit will decrease to 5c cashback as you pay, with the monthly cap remaining as €5.

PTSB Account 1,2,3 & 4 will increase from €18 per quarter to €24 per quarter in line with charging quarters as per the dates outlined below:

Effective Date Account Name
25 May 2024 PTSB Account 2
25 June 2024 PTSB Account 3
01 July 2024 PTSB Account 4
25 July 2024 PTSB Account 1

In advance of the effective dates outlined above, you will receive 2 months' written notice of the upcoming change to your account. 

Frequently Asked Questions

Whatever your question, we will do our best to help you find the answer. We have compiled some frequently asked questions in relation to upcoming Current Account changes.

Read here

Convert your Account to an Explore Account

If you have a PTSB Current Account 1, 2, 3 or 4 you can choose to convert your account to an Explore Account.

You can contact our dedicated team on 0818 600 217 (or +353 1 655 0559) Monday to Friday (excluding public holidays) between 9am and 5pm, who can arrange a 15 minute appointment to convert your account at your nearest branch. If you hold a joint account, both parties will need to attend a branch to convert your current account.

Documents You'll Need

Find out what documents we’ll need from you if attending branch.

Enhanced Customer Support

We know that over the course of our lives our needs and circumstances will change and as such we understand that various customers may require additional support.

Bereavement Support

We understand that losing a loved one is a difficult time. We’re here to support you during this time.

Find a branch

Visit our Find a Branch page if you're looking for the location of a Branch or ATM, or if you want to access our opening hours and contact information.

Dedicated Support

If you have any questions, or wish to find out more information, contact our dedicated team on 0818 600 217 or +353 1 655 0559. Lines are open Monday to Friday (excluding public holidays) between 9am to 5pm.

Fees and Charges

Click below to view our full list of fees and charges.

Account Closure

We do not wish to lose you as a customer, but you have the right to close your account or switch providers. For more information see “What options do I have” in our FAQ’s

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