Skip to main content

Bereavement notification


Note: This form should be completed by the executor(s) of the Will. Where there is no Will, it should be completed by the person(s) acting for the Estate (the administrator or next of kin). If there are more than two administrators or next of kin, please nominate two who will act for the Estate. If you need help, please call into any PTSB branch, call our dedicated helpline on 01 212 4077, or email BereavementServices@ptsb.ie or write to us at Bereavement Services, PTSB, 56-59 St Stephens Green, Dublin 2, D02 H489, Ireland.
PTSB is not liable for any expenses incurred by the estate resulting from accounts not being notified to us.

Details of the deceased

Note: You will need this Reference Code to upload supporting documents through the Document Uploader.

Was the deceased the only person of this name who lived at the addresses above?
Did the deceased make a will

If yes, please upload a certified copy of the will, if you have not already.

Account information

Did the deceased have additional accounts? (If yes, please provide account numbers)
If any of the above accounts are Joint Accounts, was the deceased married / in a civil partnership to the joint account holder at Date of death?

Note: If the deceased was the principal credit card holder, all cards linked to their account(s) will be cancelled, including any held by authorised users.

Notifying person (executor, administrator, next of kin)

Are you a PTSB customer?

If you are not a PTSB customer, or we do not have up to date documents on file, please submit two proof of identities and two proof of addresses.

Is there a funeral bill to be paid from a PTSB account?

If yes, please submit funeral invoice and a Funeral Expense Authorisation Form completed by the executors/ nominated next of kin if there is no will.

(if you are an existing customer and provide a new
preferred contact address we will need additional
documents to verify your address)

We will send all future correspondence relating to this case to the preferred contact address shown above (once we have received proof of address), unless a solicitor has been appointed to deal with it.

Note: If you are not a PTSB customer, you must send us additional documents to verify your identity and address. We can only write to you at a verified address. We will keep your information only to deal with the account(s) of the deceased. For further information on how we record personal data, and your rights in relation to your data, please see our data protection notice at www.ptsb.ie

Note: Where a funeral bill is to be paid from a PTSB account, please complete and submit the funeral payment authorisation form.

Solicitor Details

Has a solicitor been appointed?
Back to top
Page loading
Close takeover popup
PTSB logo

Altogether more human