Before switching your Current Account to PTSB, the first step is to open a new Current Account and register for Open24 online banking.
You can apply for PTSB’s award-winning Explore Account by downloading the PTSB app and selecting the “Current Account Application” icon and following the instructions.
Great! If you already have a current account you can use this for your switch, you do not need to set up another Current Account.
To keep things official, there are just a few documents we will need from you.
To make your in-app application as quick and easy as possible, find out more about the documents required to open a Current Account here.
You can apply for PTSB's award-winning Explore Account by downloading the PTSB app and selecting the “Current Account Application” icon and following the instructions.
To apply in app you have to be over 18, a resident in the Republic of Ireland and be a:
*If one or both of you are already customers with PTSB, you will need to attend a PTSB branch to open your account. We are working hard to bring joint Current Account opening to the app for our existing customers soon.
Step 1: Customer 1 starts the application, provides their basic information and uploads documents to verify their identity and is asked to invite Customer 2 to join the application
Step 2: Customer 2 receives an email invite to join the application, provides their personal details and uploads their documents to verify their identity.
Step 3: Once Customer 2 completes their step, Customer 1 is notified to log back in, review and submit the full application.
If you are a new PTSB customer (i.e. you do not yet have any products with PTSB) and you need to open both a sole and Joint Current Account, open your Joint Current Account in-app first. You can then return to the app as an existing customer and open a sole account.
Find out more about the Explore Account.
Once your Current Account is active you will need to register for Open24 Online Banking. When you open your account in-app we will send you a text to complete your Open24 registration. Find out more about Open24 Online Banking here.
Free post address:
56-59 St. Stephens Green,
You will need access to a printer to complete this step.
You will have to select a switch Start Date on your Account Switching form.
Pick a date where there is the least activity on your account, (that is, when there is the least amount of incoming credits, Direct Debit and Standing Orders). This is usually at the end of the month. See our FAQs for more information.
Your Visa Debit Card will arrive 5-7 working days after your account becomes active.
Contact details of most common providers.
You'll find your BIC and IBAN details when you log into your Open24 online banking.
If you are closing your old bank account, you must stop using your old Visa Debit Card 5 working days before your switch start date.
Take control. Switch at a time that suits you.
Review your old bank account and look for a time on your account which has the least amount of activity i.e. a period where there’s no Salary, Other Credits, Standing Order or Direct Debit activity for 7-10 working days. This is normally towards the end of the month.
Pick a date within this time frame that is a week day (Monday to Friday), excluding Bank Holidays.
Check your transactions and identify a time when there is the least number of debits on your account.
If there are payments going out of your account throughout the month and there are no clear dates available to select a switch start date, there are a couple of things you can consider for both Direct Debits and Standing Orders:
Please note: this option (cancelling), will not be possible for all companies and will need to be checked with the business the Direct Debit is for e.g. cancelling a DD on your Life Assurance or Health Insurance may be considered a break in your contract and it could impact your cover.
Please note: As per above, you would first need to confirm this does not impact any Terms you have agreed to e.g. you may have an SO set up as a loan repayment.
You will need to pick either Option A or Option B when completing your Account Switching Form.
Option A – Select this option if you want your old bank to transfer your account balance to your new account and close your old bank account.
Option B – Select this option if you want the balance to remain in your old account and the old account to remain open.
It is important that you pick the option that best suits you.
For both Option A & Option B:
Click here for contact details of most common providers.
It is important that you have access to funds that will cover the 10 working days of your switch. We recommend that you transfer sufficient funds into your new PTSB current account by transferring online or lodging at a branch.
Looking for Savings and Deposit account options? We have a range of products available to suit your needs.
Apply for a Credit Card and transfer your balance from your existing Credit Card to PTSB.
An overdraft gives you extra flexibility when you need it most. We've made applying for an overdraft quicker and easier in-app!
The Explore Account is our Digital current account making everyday banking rewarding and easy with things like: