Customer update scheduled maintenance Wednesday 04 November
We will be completing essential scheduled maintenance across our app and online banking websites from 20:00 to 23:00 Wednesday 04 November.
The following services will be unavailable during this time, we apologise for any inconvenience this may cause:
- Open24 and Business24 websites
- PTSB App
- Online Application for eStatements
- Open banking (TPP) Account info and payment services
- eCommerce SCA Challenge services
- Apple Pay ad Google Pay Provisioning in App and Wallet
- SEPA Instant (Incoming and Outgoing)
The following services will remain available throughout the maintenance period:
- Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
- Automated telephone banking service
- PTSB ATMs
- ATM Transactions
- Apple and Google Pay transactions
- SCA Exempt eCommerce
- PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments)
Publishing date 29 October 2026.
