Customer update scheduled maintenance Tuesday 15 September to Wednesday 16 September
We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Tuesday 15 September to 04:00 Wednesday 16 September.
The following services will be unavailable during this time, we apologise for any inconvenience this may cause:
- Open24 and Business24 websites
- PTSB App
- Open banking (TPP) Account info and payment services
- eCommerce SCA Challenge services
- SCA Exempt
- Quick Balance
- Broker 24 Deposit and management Services
The following services will remain available throughout the maintenance period:
- Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
- Apple and Google Pay transactions
- eCommerce SCA exempt services
- Automated telephone banking service
- PTSB ATMs
- ATM Transactions
- PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments)
Publishing date 09 September 2026.
