Customer update scheduled maintenance Saturday 16 to Sunday 17 May
We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Saturday 16 to 04:00 Sunday 17 May.
The following services will be unavailable during this time, we apologise for any inconvenience this may cause:
- Open24 and Business24 websites
- PTSB App
- Open banking (TPP) Account info and payment services
- Zippay Credit Transfers
- SEPA Instant Transfers
- eCommerce SCA Challenge services
- eCommerce SCA exempt services
- Quick Balance
The following services will remain available throughout the maintenance period:
- Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
- Apple and Google Pay transactions
- Apple and Google pay provisioning
- PTSB ATMs
- ATM Transactions
- PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments)
Publishing date 13 May 2026.
