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Scheduled maintenance notice

Customer update scheduled maintenance Wednesday 03 June

We will be completing essential scheduled maintenance across our app and online banking websites from 03:00 to 05:00 Wednesday 03 June.

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

  • Open24 and Business24 websites
  • PTSB App
  • Open banking (TPP) Account info and payment services 
  • Apple and Google pay provisioning
  • eCommerce SCA Challenge services

The following services will remain available throughout the maintenance period:

  • Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
  • Apple and Google Pay transactions
  • eCommerce SCA exempt services
  • PTSB ATMs
  • ATM Transactions
  • PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments)

 

Publishing date 28 May 2026.

Report my card lost or stolen

Find out how to report your card lost or stolen through the PTSB app or Open24 Online Banking.

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