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Scheduled maintenance notice

Customer update scheduled maintenance Wednesday 09 September to Thursday 10 September

We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Wednesday 09 September to 01:00 Thursday 10 September.

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

  • Open24 and Business24 websites
  • PTSB App
  • Open banking (TPP) Account info and payment services
  • eCommerce SCA Challenge services
  • Apple and Google Pay provisioning
  • SEPA instant transfers
  • Zippay credit transfers

The following services will remain available throughout the maintenance period:

  • Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
  • Apple and Google Pay transactions
  • eCommerce SCA exempt services
  • Automated telephone banking service
  • PTSB ATMs
  • ATM Transactions
  • PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments)

 

Customer update scheduled maintenance Tuesday 15 September to Wednesday 16 September

We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Tuesday 15 September to 04:00 Wednesday 16 September.

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

  • Open24 and Business24 websites
  • PTSB App
  • Open banking (TPP) Account info and payment services
  • eCommerce SCA Challenge services
  • SCA Exempt
  • Quick Balance
  • Broker 24 Deposit and management Services

The following services will remain available throughout the maintenance period:

  • Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
  • Apple and Google Pay transactions
  • eCommerce SCA exempt services
  • Automated telephone banking service
  • PTSB ATMs
  • ATM Transactions
  • PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments)

 

Publishing date 09 September 2026.

Report my card lost or stolen

Find out how to report your card lost or stolen through the PTSB app or Open24 Online Banking.

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