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  • PTSB is the only bank in Ireland to receive this accreditation

PTSB has been awarded The KeepWell Mark™, Ibec’s industry accreditation standard that recognises commitment to employee wellbeing and workplace health. PTSB is the only bank in Ireland to receive this accreditation.

The accreditation process involved a thorough review of PTSB’s people and culture practices across eight areas; Leadership, Absence Management, Health & Safety, Mental Health, Smoke-Free Programme, Physical Activity, Healthy Eating, and Intoxicants Policy. The process included site tours, employee interviews and analysis of various materials provided by PTSB across its 106 locations nationwide.

The assessment found that PTSB takes a proactive approach to employee wellbeing, particularly fostering a healthy work environment. People Managers and Senior Leaders were acknowledged for their dedication to prioritising employee welfare, contributing to a positive and supportive culture.

The achievement solidifies PTSB as a positive employer promoting wellbeing, with a strong commitment to continuous improvement in workplace health.

Ger Mitchell, PTSB Chief Customer and People Officer, said:

“At PTSB, we believe that there is a strong correlation between an employee’s mental health and their relationship with their manager and workplace. We recognise that we have a key role to play in fostering workplace health and we are delighted to have been awarded with The KeepWell Mark in demonstrating our commitment to creating an open, inclusive, trust-based workplace.  

Our customers and our people are at the heart of our promise of being Altogether more human. For this reason, we place a lot of emphasis on promoting wellbeing and creating a healthy work environment for all because we want to demonstrate to our people that we value everyone in the Bank and want to support them in achieving their career goals and fulfilling their potential.”

Nikki Taggart, KeepWell Mark Assessor, said:

“It is clear that senior leadership at PTSB connect business success with colleague success, both of which being only possible in a healthy and thriving culture where every person feels a sense of belonging.

By paying continuous attention to culture, employee experience, DEI and wellbeing, senior leadership aim to position PTSB as Ireland's leading personal and business bank. This mission and journey are shared and embraced by all, with the sentiment being particularly conveyed by Branch colleagues and teams during the KeepWell assessment.”

Receiving this accreditation reinforces the positive progress made by the Bank to enhance its colleague experience and Employee Value Proposition, including the following initiatives;

  • Evolution of parental supports to include new parent career coaching, adoption, and fertility supports;
  • Launch of a ‘You@PTSB’ day; an additional day of leave per year for colleagues to spend how they wish; and
  • Expansion of the Bank’s Employee Resource Groups (ERG) to include a dedicated ERG focusing on physical disabilities and neurodiversity.

The KeepWell Mark is accredited by business representative group Ibec.

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