On September 20 2024 there will be a mandatory security update in the PTSB app, to provide the highest level of security and safety to our customers. Please ensure you update to the latest software available on your device and the latest app version available in your app store before this date. You can check if you have the latest app version by visiting the App store on iOS or the Play Store on Android.
This also means from September 20 2024, Android OS 7 (or below) will no longer be compatible with the PTSB app and you will need to update your software to Android OS 8 or above, to continue using the app.
For instructions on how to update visit the Android support website here.
If you have an Android OS 7 or below, you will need to download the app on a new compatible device (OS 8 or above). Alternatively, you can continue to carry out your online banking through Open24.ie on desktop.
We’re continuously working to enhance our digital banking services for our customers. In order for us to keep improving, we’ll need to update our app from time to time to provide you with an overall better digital banking experience.
PTSB will never message you via sms or email with a link to update your app or your online banking security.
