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Central Credit Register

The Irish Credit Bureau (ICB) ceased its credit reference services on Friday 01 October 2021. Therefore, as of close of business that day, these records are no longer available for credit referencing purposes. As the purpose for retaining the credit records no longer exists, the ICB have advised they will delete all records shortly after 01 October 2021. PTSB previously utilised ICB and the Central Credit Register (CCR) for the purpose of obtaining credit information for New Business and Existing Business Customers. Following the ICB withdrawal from the market, PTSB will now rely upon CCR information only. This notification is for information purposes.

The CCR is a secure database of personal and credit information for loans. It was set up under the Credit Reporting Act 2013 and is operated by the Central Bank of Ireland.

Qualifying credit agreements covers all loans including credit cards, mortgages, overdrafts and personal loans.

Find out more about the CCR here or view the Central Bank of Ireland’s Central Credit Register information page

Under the obligations set out in the Credit Reporting Act 2013, which apply to all lenders, PTSB is required to send personal and loan information on Mortgages, Credit Cards, Personal Loans and Overdrafts to the CCR. This includes personal information already collected, such as your:

  • Name
  • Address
  • Date of Birth
  • Personal Public Services Number (PPSN)

Credit reports based upon the information supplied by lenders will be available from the CCR and may be accessed by you and by lenders. A score or grade will not be calculated on the credit report.

It is important to note that if you do not keep up repayments on loans you have with us, the missed repayments will be reported to the CCR and will appear on your credit report. This may affect your future ability to borrow.

In addition, should you enter into a restructure arrangement arising out of financial difficulties, the bank is required to report this restructure to the CCR.

Your Rights

Insert an explanatory statement on your credit report

You have a right to place an explanatory statement of 200 words or less, relating to any of your information held on the Central Credit Register, and this will be included on your credit report.

Apply to have your information amended

You have a right to make an application to your lender and the Central Bank to amend information held on the Central Credit Register about you, if you believe it is inaccurate, incomplete or not up to date.

Report and be informed of suspected impersonation

You have the right to give notice to a lender or the Central Bank if you reasonably believe you have been, are being, or may be about to be impersonated by any person.

Obtain your credit report

You have the right to request your credit report at any time, free of charge (subject to fair usage).

How do I find out more?

More information in relation to the Central Credit Register is available from the Central Bank of Ireland. Contact details as follows.



Landline: 01 224 5500

Post:  Central Credit Register, Adelphi Plaza, George’s Street Upper, Dún Laoghaire, Co. Dublin, Ireland


What is the Central Credit Register?

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