I've lost my phone or tablet

Lose your registered device and have a new mobile number? Get in touch with our Contact Centre to update your account.

Call 0818 502 424

If you have lost your registered device and need to reset your password, please follow these steps.

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Related topics

I've forgotten my password
I'm locked out of my online banking
I want to reset my password
I need a temporary password
I don't have a password
Rules for creating passwords

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