Customer update scheduled maintenance Wednesday 29 and Thursday 30 October
We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Wednesday 29 to 04:00 Thursday 30 October.
The following services will be unavailable during this time, we apologise for any inconvenience this may cause:
- Open24 and Business24 websites
- Mobile App
- eCommerce SCA Challenge services
- Open banking (TPP) Account info and payment services
- SEPA Instant Credit Transfers
The following services will remain available throughout the maintenance period:
- Lost/Stolen card helpline - 1800 687 687 or +353 (1) 212 4290, 24 hours a day, 7 days a week
- eCommerce SCA Challenge services
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- Apple and Google Pay transactions
- PTSB ATMs
- ATM Transactions
- PTSB Visa Debit Card Transactions (in-store, online and mobile payments)
- Automated telephone banking service
- Apple and Google pay provisioning and all Credit Card transactions
Publishing date 29 October 2025.
