Customer Update Scheduled Maintenance Tuesday 20 May
We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Tuesday 20 to 04:00 Wednesday 21 May.
The following services will be unavailable during this time, we apologise for any inconvenience this may cause:
- Open24 and Business24 websites
- Mobile Banking App
- Automated Telephone Banking Service
- Open banking (TPP) Account info and payment services
- eCommerce SCA Challenge services
The following services will remain available throughout the maintenance period:
- Lost/Stolen card helpline - 1800 687 687 or +353(1) 212 4290, 24 hours a day, 7 days a week
- PTSB ATMs
- Debit & Credit Card transactions
- Apple & Google Pay transactions
- eCommerce SCA exempt services
Customer Update Scheduled Maintenance Sunday 25 May
We will be completing essential scheduled maintenance across our app and online banking websites from 05:00 to 07:00 on Sunday 25 May.
The following services will be unavailable during this time, we apologise for any inconvenience this may cause:
- PTSB ATMs
- PTSB Visa Debit Card Transactions (in-store, online and mobile payments)
- Google Pay
- Apple Pay
- ATM Transactions
The following services will remain available throughout the maintenance period:
- Lost/Stolen card helpline - 1800 687 687 or +353(1) 212 4290, 24 hours a day, 7 days a week
- Open24 and Business24 websites
- Mobile Banking App
- Open banking (TPP) Account info and payment services
- eCommerce SCA Challenge services
Publishing date 20 May 2025
