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Savings and Deposits Terms and Conditions

Check out our terms and conditions for savings and deposit accounts. Drop by a branch if you have any questions.

Please click below to read our:

  1. Terms of Business
  2. Distance Marketing - Savings and Investments
  3. Terms and Conditions
  4. Using your personal data

Terms of Business

Terms of Business (60KB)


Distance Marketing - Savings and Investments

Note: This information document applies to you if you have dealt with us at a distance e.g. phone, internet, post, in other words where there is no face to face contact between you and us.

This information is supplied to you in accordance with our obligations under the European Communities (Distance Marketing of Consumer Financial Services) Regulations 2004 (as amended, re-enacted or replaced from time to time). It should be read in conjunction with the terms and conditions applicable to your account as they contain important additional information about who we are, the types of financial services that we offer, our charges and how to make a complaint.

1. Taxes and Additional Costs

There may be additional costs or taxes payable by you which are not paid by us or imposed by us. Please see our Personal & Business Banking charges brochure, which is available on our website, for full details.

2. Your Right To Cancel The Contract Under the Regulations

If you enter into the contract with us for a deposit account you may cancel the contract in accordance with the European Communities (Distance Marketing of Consumer Financial Services) Regulations, 2004 within 14 days of the account opening. To cancel you should send an email to us at or write or deliver a letter to us addressed to the DMD Unit, PTSB, 56/59 St. Stephen’s Green, Dublin 2. The account balance and any accrued interest less Deposit Interest Retention Tax (DIRT) (where applicable), will be forwarded to you by cheque, subject to the account balance being cleared funds. An early withdrawal charge, where it applies will be deducted from the account closing balance. This will only be processed for you when the full account balance consists of cleared funds. If you do not exercise this right to cancel you will remain bound by the contract but you will continue to have the right to cancel as outlined in the next paragraph.

3. Other Rights To Terminate The Contract

3.1 You may at any time close your account and the balance and any accrued interest less DIRT (where applicable) will be sent to you by cheque subject to the account balance being cleared funds and after deducting any amounts you owe us. An early withdrawal charge where it applies will be deducted from the account closing balance.

3.2 If you fail to adhere to the terms of the account contract we may terminate the contract by giving you at least 2 months notice in writing.

4. Governing Law And Language

All our dealings with you, and the contract will be governed by the laws of Ireland.

Terms and Conditions

Current Accounts, Open24, Savings and Investments


Using your personal data

In providing personal banking services to you, we need to process personal data about you. This involves asking you for specific personal data, processing this personal data and storing it for a period of time. An explanation of how your personal data is used in the provision of our services to you, our running of the bank and your rights in relation to your personal data is provided in our Data Protection Summary.

If you would like a copy of the full Data Protection Notice, please ask a branch staff member, call Open24 on 0818 50 24 24 or view it in our Data Protection Notice section.

Help and Support

Need help? Our Help and Support section is full of useful information to help you out.

Contact us

Give us a call, find your nearest branch, or check our opening hours. We're here to help.

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