Check out our terms and conditions for credit cards. Drop by a branch if you have any questions.
Note: this information document applies to you if you have dealt with us at a distance e.g. phone, internet, post. In other words where there is no face to face contact between you and us.
This information is supplied to you in accordance with our obligations under the European communities (distance marketing of consumer financial services) regulations 2004 (as amended, re-enacted or replaced from time to time). It should be read in conjunction with the terms and conditions applicable to your account as they contain important additional information about who we are, the types of financial services that we offer, our charges and how to make a complaint.
PTSB is obliged to deduct government stamp duty (currently €30 per account) from your account in December each year (this date can change from time to time) in respect of the previous 12 months or when you close your account.
If you are switching your credit card to PTSB from another provider you should request a letter of closure from your previous provider confirming that government stamp duty has been paid in the current charging period. Please forward the letter to: PTSB Visa Department, Main Street, Dundrum, Dublin 14 to ensure that stamp duty is not applied to your credit card account for that period at the next charging date. If you close your PTSB credit card account, stamp duty will be deducted for the current year. We will send you a letter of closure which confirms you have paid the stamp duty for the current year which you can forward to your new provider.
There may be additional costs or taxes payable by you which are not paid by us or imposed by us. This information is correct at the date it is sent to you.
If you enter into the contract with us for a credit card you may cancel the contract in accordance with the European communities (distance marketing of consumer financial services) regulations, 2004 within 14 calendar days of concluding this agreement or receiving it or a copy of it.
To cancel you should send an email to us at dmdunit@ptsb.ie or write or deliver a letter to us addressed to the DMD Unit, PTSB, 56-59 St Stephen’s Green, Dublin 2.
If you exercise that right you must, within 30 days, repay any balance on your card account plus interest and charges (including government stamp duty) due to the date of payment and return the card to us, cut in two, to the above address. If you do not exercise this right to cancel you will remain bound by the contract but you will continue to have the right to cancel as outlined in the next paragraph.
You may at any time repay the balance outstanding on your card account and cancel the contract by returning your card to us in accordance with the card terms and conditions. If you fail to make any payment due to us in respect of your card or, if any of the other events of default which will be specified in the contract were to occur, we may call for the immediate repayment of the balance outstanding on your card account together with all accrued but unpaid.
Interest thereon and all other costs and expenses payable under the contract. We may terminate the account contract by giving you at least 2 months notice in writing.
All our dealings with you, and the contract will be governed by the laws of Ireland.
In providing personal banking services to you, we need to process personal data about you. This involves asking you for specific personal data, processing this personal data and storing it for a period of time. An explanation of how your personal data is used in the provision of our services to you, our running of the bank and your rights in relation to your personal data is provided in our Data Protection Summary.
If you would like a copy of the full Data Protection Notice, please ask a branch staff member, call Open24 on 0818 50 24 24 or view it in our Data Protection Notice section.
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