Business Current Account Fee Change

From the 25th August 2022 we will be changing certain fees that are associated with the Business Current Account. The fee changes include transaction fees and the quarterly account maintenance fee. Details of the changes are outlined below.

What is changing?

There are six material changes outlined in the table below:

When will these fee increases come into effect?

The fee increases will come into effect from 25^th August 2022.

Are any other Business Current Account fees increasing?

No, only the five transaction fees and the quarterly account fee outlined above are changing on 25^th August 2022.

Is there anyway I can avoid the quarterly fee for maintaining the account?

Registered Charities who hold the “Business Current Account” that maintain a minimum cleared credit balance of €126.97 or an average cleared balance of €380.92 throughout the quarter will not pay the quarterly maintenance fee. To qualify, the Charity, Social Enterprise or Religious/Community Voluntary Organisation must be registered with the Charities Regulatory Authority or on the Revenue approved list of bodies with Charitable Tax Exemption under the Tax Acts.

Please note that your account balance will not be updated for lodgements made by cheque, bank draft, or other credit lodgements until value has been received.

When will the new maintenance fee be taken from my account?

There will be no changes to your existing charging quarters.

Do I need to confirm in any way that I accept these changes?

If you accept the new fee structure to your account no further action will be required – there will be no change to your account details and it will operate as normal.

How can I close my account?

We would hope that you choose to continue to bank with us but if you would like to close your account with us you can do so by dropping into any PTSB branch with a form of photo ID. You can make an appointment at your local branch by calling 0818 800 900 or 01 212 4076. Please note that all parties on the account must provide authorisation to close the account.

How can I make a complaint?

Please view our Complaints Charter on how to submit a complaint.

I have received this letter but I do not have an account with PTSB?

If you are affected by these account changes we will either have recently written to or it may be the case that this account has not been in use in recent times. If you are unsure about the details of your account and have some questions on your account please contact 0818 50 24 24 or 01 212 4101. 

If you would like to discuss the details of this letter specifically, please contact 0818 800 900 or 01 212 4076. Alternatively, you can drop into your local branch where they can provide you with further details.