Current Account Update

The only way to avoid this fee is to maintain a minimum daily cleared balance of €2,500 every day during each charging quarter. We have tools you can use to help you keep track of your balance, for example you can sign up for Text Alerts via Open24 to alert you when your balance is about to fall below a specified amount, you can also track your balance on the app and Open24.

Please note that your account balance will not be updated for lodgements made by cheque, bank draft, or other credit lodgements until value has been received

No, as long as your account is open on the 31st of December each year you will be eligible to earn credit interest.

If you were in the Loyalty Current Account, Current Account or Current Account Plus you had to opt in for Credit Interest and lodge €1,500 for 10 of the 12 months annually. Please see our Terms & Conditions and Personal & Business Banking charges booklet for more information.

There will be no changes to your existing charging quarters.

If you accept the new fee structure to your account no further action will be required – there will be no change to your account details and it will operate as normal.

If you would like cancel your Overdraft you can do so by making an appointment at any
permanent tsb branch.

You can make an appointment at your local branch by calling 0818 800 900 or +353 1 212 4076. You will need to bring along a form of acceptable photo ID and all parties on the account must authorisation to remove the overdraft facility. You will receive a notice letter 35 days before the Overdraft Renewal Fee will be charged to your account. If your overdraft is cancelled within the 35 calendar days’ notice you will not be charged the renewal fee.

We would hope that you choose to continue to bank with us but if you would like to close your account with us you can do so by dropping into any permanent tsb branch with a form of photo ID. You can make an appointment at your local branch by calling 0818 800 900 or 01 212 4076. Please note that all parties on the account must provide authorisation to close the account.

You will need to contact your new bank of choice who will start the switch process from their side and initiate contact with us. As required under the Central Bank of Ireland’s Code of Conduct on the Switching of Payment Accounts with Payment Service Providers, once we receive the Account Transfer Form from your new bank, we will switch your account to your new bank within 7 working days of the switching date (that has been agreed between you and the new bank).

Please note that independent information regarding current accounts that are available from all payment providers can be obtained from the Competition and Consumer Protection Commission Authority – www.ccpc.ie or by calling 01 402 5555.

If you were aged 60 or over before the 13th of January 2018 or currently 66 and over, the only change that will be applicable to you is the change to your account name and the standarisation of credit interest. Please see our Terms & Conditions and Personal & Business Banking charges booklet for a full list of charge exemptions that you may be eligible for.

If you are not already availing of this exemption and wish to, please notify your local branch.

Please view our Complaints Charter on how to submit a complaint.

If you are affected by these account changes we will either have recently written to you, or will be writing to you in the coming weeks

It may be the case that this account has not been in use in recent times. If you are unsure about the details of your account and have some questions on your account please contact 0818 50 24 24 or 01 212 4101 

If you would like to discuss the details of this letter specifically, please contact 0818 800 900 or 01 212 4076. Alternatively, you can drop into your local branch where they can provide you with further details.

If this exemption is currently on your account, you will avail of it until the 18 month timeframe has elapsed.