Ask us on X (Twitter) @askptsb
Use our handy Branch Locator.
If you are having trouble meeting your mortgage repayments or are worried that you may have trouble in the future
If you are in arrears, call us on 1800 855 010 or +353 021 601 3800.
Lines are open Monday to Friday, 8.45am - 6pm (excluding bank holidays)
Find out how we can help you.
See the different Alternative Repayment Arrangements that may be offered to you.
Read some important information relating to all options.
Find out how you may become classified as not co-operating borrower.
We hope that you have no reason to raise an appeal with us – however, if you do, we want to hear from you
Find out who to call and what websites you can visit if you need help and advice with your mortgage repayments
Get more information on making a payment to your Mortgage Account
Important Information relating to Home Loan Mortgage Repayment Difficulties
Download our Mortgage Arrears Resolution Process (MARP) guide
To get started we need you to complete and sign the Standard Financial Statement (SFS). Access the SFS and our Guide for completing the SFS here.
Complete the Standard Financial Statement (SFS) Online
Upload your supporting documentation for your Standard Financial Statement (SFS)
The Banking & Payments Federation Ireland (BPFI) Guide to help people in mortgage arrears.
Download information on free mortgage arrears support from Abhaile
Download Money Advice and Budgeting Service (MABS) information and contact details